Over the last decade, we have seen rapid changes in the way people interact, share information and do business. Mobile devices and cloud-based solutions have become a commonplace reality. New trends supported by innovative technologies are developing at a staggering speed. Is your business ready?
4 ways technology can help businesses thrive in a digital world
Robust and innovative tools that help businesses take advantage of this digital transformation are more accessible than ever before. With powerful capabilities of cloud-based solutions, it is possible to eliminate barriers, such as high up-front costs, ongoing maintenance, and IT dependency. Organizations can take advantage of modern technology and become efficient, improve customer interactions, and positively impact their bottom line, regardless of their size or the complexity of implemented processes.
1. Cloud computing is no longer just a buzzword
Cloud technology is the keystone of digital transformation and a rapidly rising market trend.
Cloud computing is reshaping the way businesses operate and people interact, regardless of the industry sector. While cost reduction is still a key priority, flexibility and scalability are decisive factors in selecting the right cloud-based solution.
The next generation of business applications in the cloud facilitates functionality extension as an organization grows over time. With a reliable cloud computing service provider and the right application, even the most complex processes and resources can be migrated without disruption to their business.
2. Enhanced connectivity with digital transformation
The objective of the recent study carried out by Microsoft between small and mid-sized business owners and employees was to pinpoint the most common difficulties in daily work.
The findings of the survey suggest that productivity drops as a result of using multiple systems are one of their biggest pain points. Using disconnected systems means manual handling of processes, duplication of entries and generation of reports with outdated data. Lack of data and process transparency is a barrier to decision making and is one of the factors impeding proper functioning of the organization.
But what is digital transformation?
To stay ahead of the competition and expand even further, businesses must confront digital transformation challenges. But what is digital transformation? Simply put, it is the use of digital technologies, such as mobile, social, analytics, and cloud to transform how people work and businesses operate.
It is often the case that less-mature digital businesses select less advanced applications that are tailored to the specific requirements of their industry. Companies striving for integration and harmonization of processes, systems and data are able to get deep insight into ongoing activities. They are also able to forecast future demands and anticipate operations based on collected data.
Digital transformation has redefined mobility, availability and integration. Silos storing data in multiple independent CRM, ERP/Accounting systems, and other third-party systems are less and less efficient and relevant.
What’s more, business apps integrated with productivity tools like email, word, and data processing improves process management and quality of work.
For example, by implementing Microsoft Dynamics 365 Business Central you can optimize the quote-to-cash workflows without having to switch additional applications.
Likewise, users can create quotes, process order, issue invoices and set up customers and vendors directly from your Outlook inbox. With smooth integration between Microsoft Dynamics 365 and Office 365, you can export data and create outbound documents quickly and seamlessly.
3. The “Internet of Things” is a reality
The Internet of Things (IoT) refers to the internetworking of devices that collect, store and analyze data to identify and track trends and forecast consumer behaviors.
Every business collects data. The secret is to leverage the information the right way – get deeper insight into customer behavior and boost operational efficiency. Responding to emerging trends and growing demands of the market is no longer enough. What counts most is staying ahead of customer expectations. Organizations that understand that have the best chance to skyrocket.
Cloud computing is transforming the way data is managed and delivered. Equip your staff with the right tools – IoT applications, powerful analytics and Big Data – to promote strong and sustainable customer relationships and make your bottom line soar.
It has become more and more evident that IoT is an integral part of a successful business operation – helps integrate tools, processes with data and people. The IoT ecosystem provides new avenues for growth and customer interactions, which leads to winning attractive sales opportunities.
Businesses may use their data, often combined with public data, to better understand their products, customers, and markets. For most organizations, a major challenge is to identify which data should be leveraged to maximize business outcomes.
Embrace digital transformation with Dynamics 365 Business Central
Enhance processes with Dynamics 365 Business Central, based on reliable and accurate data. The solution will also help you:
- Gain deeper insight into consolidated data collected from all business areas.
- Spot sales trends, identify the most profitable customers, uncover the least popular product lines with powerful analytics tools.
- Harmonize data from public sources to gain in-depth insight into your customers needs and market opportunities.
4. Unlock the potential of mobile technologies
With the constantly growing mobile technologies, innovative tools can be widely used in all spheres of life and foster sound management of your business, no matter where you are.
In a modern business environment, multi-channel communication and large-scale integration are the highest priority needs of employees. What customers expect of sales and service representatives in the first place is instant access to relevant information on products and services, their availability and shipping methods, as well as their assistance in problem solving.
No matter where you are and which mobile device you use. Cloud-based applications allow unrestricted access to strategic data and powerful features, whenever you need it. Instant access to information is not enough. Being able to convert data into targeted and effective actions is of prime importance. Regardless of the operating system or device you work on, your mobile experience must be secure and consistent.
With unlimited Dynamics 365 Business Central access, your employees are able to:
- Manage quotes and orders anywhere, anytime.
- Check stock levels and confirm item availability before accepting the customer’s order.
- Provide top quality services having constant access to customer history, contracts and service works.
Digital transformation trends and Dynamics 365 Business Central
Digital transformation is an ongoing process. An unquestionable advantage of Dynamics 365 Business Central is a modern and familiar experience with built-in insights, intelligence, and workflows to get you up and running in no time. Dynamics 365 Business Central enables businesses to:
Standardize financial, sales and services processes with one comprehensive solution. Save time and enhance work efficiency without having to switch between multiple applications. Handle requests, quotes and invoices within Outlook and take appropriate action without leaving your inbox.
Make informed business decisions and consolidate data from accounting, sales, purchase and inventory. The solution offers a number of features to elevate customer service. By integrating the solution with BI tools, big data and IoT applications, businesses can analyze, process and exchange data from any location.
Extend the experience and capability of Dynamics 365 Business Central with role-tailored modules and applications.
When starting a business, you can implement the standard functionality to handle basic processes and add new features and tools as your company evolves.
Do you want to find out more about Microsoft Dynamics 365 Business Central?
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